Terms and Conditions

D2QUARE LLC provides custom printing options. Colors may appear different on screen than on print.  Print on various materials will also vary.  We do not accept responsibility for misprints as a result of of image size, image quality, color matches, or any other reasons except manufacturer errors.  Customers must provide print-ready artwork for all orders.

By submitting your order to D2QUARE LLC, you are accepting to agree to the terms outlined herein and to the below statement:

I have verified that the spelling and content are correct. I am satisfied with the print preview and understand it is a general placement to aid with visualizing the product with final print, with reasonable variations expected. I understand that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.  I have checked that the text I submitted fits in the preview print area.  I am not committing copyright or trademark infringements.  I own the right to the artwork and/or text submitted.

LEGAL CLAIM

NOTICE. PLEASE READ THE FOLLOWING TERMS & CONDITIONS CAREFULLY. BY USING THIS WEB-SITE YOU AGREE TO HONOR BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT USE THIS WEB-SITE. D2QUARE LLC RESERVES THE RIGHT TO CHANGE, MODIFY, OR AMEND THESE TERMS AND CONDITIONS AT ANY TIME, WITHOUT NOTICE.

Refunds and reprints will not be granted for:

  • Any order received without print-ready artwork, that means vector files or 300DPI PNG at exact print size, with transparent backgrounds.  
  • Poor print quality as a result of poor artwork.
  • Thin Lines and text that do not adhere to the substrate.
  • Spelling errors/typographical errors on customer artwork
  • The colors not printing as expected.  
  • Wrong size ordered or garment sizing.
  • Garments size changes due to washing or customer treatment.
  • Print quality issues due to washing or customer treatment.
  • To get a refund customers must abide by D2QUARE LLC's refund policy.

Refunds or reprints will be granted for:

  • Misplaced printing position on garments
  • Poor quality of actual garments
  • Wrong garments used, style or color
  • Wrong design printed

ORDER APPROVAL

Customer is fully responsible for final proof and layout approval prior to the printing process.

COPYRIGHT

All custom designs are propriety to D2QUARE LLC.  It is strictly prohibited to redistribute, copy or republish any of the material contained on the D2QUARE LLC web site.

You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the D2QUARE LLC. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable to copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. D2QUARE LLC's policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not D2QUARE LLC, are entirely responsible for all Content that you submit or send, upload, post or transmit to D2QUARE LLC. Recognizing the global nature of the internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or harm a person or animal, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of D2QUARE LLC or any third party. D2QUARE LLC does not control the content posted by customers and does not guarantee the accuracy, integrity or quality of the content. Under no circumstances will D2QUARE LLC be liable to you in any way for any content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.

You acknowledge that D2QUARE LLC does not pre-screen content, but that D2QUARE LLC and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that D2QUARE LLC may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of D2QUARE LLC, its users and the public.

GOVERNING LAW

D2QUARE LLC is based in Chicago, IL.  Any legal action or proceeding relating to or arising from your access to or use of this site shall be instituted in Chicago, IL.  You agree to submit to the jurisdiction of Chicago, IL courts and agree that the venue in these courts is proper in any such legal action or proceeding.

ORDER SHIPPING AND DELIVERY

D2QUARE LLC cannot guarantee delivery times.  By placing an order with D2QUARE LLC, you agree that you are amendable to products shipping within 1-5 business days and shipped via USPS mail, DHL, Fed Ex, or UPS.  Products delivered after an event date will not be available for refund or return.  If you have not received your order within 2 weeks, please contact D2QUARE LLC for options and updates.  D2QUARE LLC strives to ship orders within 1-3 days, but it is not a guarantee.

SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims should be reported to D2QUARE LLC within 5 days from package receipt.  D2QUARE LLC is not responsible for 3rd party shipping errors, omissions or damaged shipments, but will work to facilitate claim communication and resolve.

CUSTOMER SUPPLIED INCORRECT ADDRESS

If a package is not delivered due to an error made by the customer in submitting the proper shipping address, D2QUARE LLC will reship the package with the corrected address at full price.  D2QUARE LLC is not responsible for refunding or locating the original order.

MISCELLANEOUS

We reserve the right to refuse service without disclosing a reason.

All prices are subject to change without notice, no adjustments will be made.